Shipping policy

Shipping Policy

Thank you for shopping with Humbrah! Below you'll find information about our processing times, shipping methods, and what to expect after placing your order.

Order Processing

Most of our products are made to order, which means your item is created specifically for you after your order is placed.

Orders typically require 3–7 business days for processing before they are shipped.

During holidays, new product launches, or other high-volume periods, processing times may be longer. We appreciate your patience as we work to produce your order with care.

Please note that processing time and shipping time are separate.

Shipping Rates

Shipping costs are calculated automatically during checkout based on:

  • Your shipping destination

  • The size and weight of your order

  • The shipping method selected (when applicable)

You'll see the exact shipping cost before completing your purchase.

Shipping Destinations

At this time, Humbrah ships within the United States only.

We do not currently offer international shipping.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email that includes your tracking number.

Please allow 24–48 hours for the carrier to update tracking information after you receive your shipping confirmation.

Multiple Orders

Orders are processed individually as they enter production. Because of this, separate orders generally cannot be combined into a single shipment after they've been placed.

If you plan to purchase multiple items, we recommend placing them in the same order whenever possible.

Shipping Address Changes

If you need to update your shipping address after placing an order, please contact us as soon as possible.

We'll do our best to update your information before your order enters production or ships. Once an order has been processed or shipped, we may not be able to make changes.

Delivered but Not Received

If your tracking information shows your package as Delivered but you haven't received it:

  1. Wait at least 24 hours, as carriers may mark packages as delivered before they arrive.

  2. Check around your home or delivery location.

  3. Ask neighbors, household members, or your property manager if they accepted the package.

  4. Contact the shipping carrier for additional delivery details.

If you're still unable to locate your package after taking these steps, please contact us and we'll gladly help you determine the next course of action.

Delays

While we work hard to ship every order on time, occasional delays may occur due to:

  • Severe weather

  • Carrier service disruptions

  • Holidays

  • High order volume

Once your order has been shipped, delivery times are determined by the shipping carrier and are outside of our control.

Need Help?

If you have any questions about your shipment, order status, or tracking information, please visit our Contact page and include your order number so we can assist you as quickly as possible.